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Terms and Condition

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Terms and Condition

Our Liabilities and Limitations:

Terms and conditions–

  • There is no change of hotels, once the reservations are confirmed.
  • Please keep these things in mind after you have finalized your tour or made a booking; if the government of India increases the cost or fees of permits, fuel, safaris, guide charges, or taxes, the same amount will be applicable to you as an extra charge.
  • We can only confirm your reservation for a hotel, camp, or safari in a national park once we have received the advance payment from you.
  • In Hills, the A/C won't work.
  • If you book your safari in any national park in Uttarakhand, then you must carry your original government ID cards; without them, entry can’t be permitted.
  • The check-in and check-out times will follow the policies of the hotel.
  • We are a private tour operator that arranges hotels, resorts, and camps for our guests, as well as any activity or safari in all around Uttarakhand.
  • Hotels in the Hills Area charge for their heaters in accordance with their policies.
  • The forest department reserves the right to cancel any day visit reservations made during the rainy season (1 June- 14 Nov) based on weather conditions for the visitor's safety. In that circumstance, no refund is applicable.
  • The government mandates guides for safaris in Corbett National Park, and visitors are required to pay the guides' fees directly to the guide. It is not included in the package.
  • We do not offer any insurance regarding health or recovering any losses damaged by any cause. The tourist must obtain their health insurance from their own country as we are not liable in the event of any loss, accident, or damage by natural cause or any other reason. 
  • We will not be held liable for any damages brought on by natural disasters or other unavoidable events, such as landslides, property damage, machine damage, blocked roads, or accidents etc.
  • No refund for short stay or unveiled facilities in the package.
  • The provided itinerary is a formal representation of your trip and how it will go, but changes may be made to the package at any point throughout the trip based on things like the weather, traffic, road conditions, any natural disasters, health, etc. We have the right to alter the plan while keeping in mind the visitor's safety, restrictions, and precautions.
  • During the tour, the firm shall not be held liable for any accident, damage, death, or theft of person or property.
  • Any delay, whether caused directly or indirectly by the guest, such as a flight or in transportation, or failing to arrive at the designated location on time due to any cause, such as a natural disaster, illness, blocked roads, cancellation, vehicle damage, etc., won't affect any changes of the plan.

Cancellation Policy Jungle Safari: at www.uttarakhandstay.com

Once you booked the safari inside the national park (Jeep safari, Canter safari) then in any case advance amount is nonrefundable or can’t be claimed.

Confirmation Policy for Hotel & Resort:

  1. You can make a reservation through online or at the reception areas (depends on availability)
  2. The Check-In time is 1 PM To 2 PM and check-out time is 11 AM
  3. Booking for Hotel/ Resort only confirm after recieving the 50% advance amount.

Confirmation Policy Hotel & Resort Booking: at www.uttarakhandstay.com

The booking confirmation advance amount must be received at least 15 days prior to the check-in, if booking made less than 15 days of arrival, the advance amount must be received within 2 working days of making the reservation or else the reservation will be automatically released.

For the booking confirmation 50% advance amount should be deposit on the above-mentioned period through any of the following way of credit card authorization/ wire transfer/ travel company voucher.

The confirmation voucher is subject to the advance deposit being realized.

Extra Person Policy:

Children below 5 year are complimentary with parents.

Children between 6-12 years will be charged 25% of total package cost.

Extra adult Above 12 yr in the same room will be charged 35% of the total package.

In case of peak season - weekends or weekdays (Holi, Diwali, X'Mas & New Year) hotel bookings separate cancellation policy is applicable. Depends on hotels.

The charges mentioned for hotels and safari in our website might be different on extended weekend & public holidays.

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Uttarakhand Stay Chorpani Dhela Road Ramnagar Uttarakhand - 244715

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